Operational Equality + Intentionality = Operational Efficiency

In a recent blog by Seth Godin (my favorite blogger and author), he outlined what I would refer to as Operational Equality (my words not his…so don’t blame him). Read these 4 sentences from his blog and then sit back and ponder them.  They are far more impactful and revolutionary than they may seem at first blush:

Something rare is happening, and it might not last long.

Today, right now, anyone with a $300 laptop can use the very same tools as the people at the top of just about any industry.

If you want to write, you have the same writing tools available to you as the most successful writers in the world.

If you want to join a social network, well, the software that connects the titans of your industry is the very same software you can use.

For generations, only the rich or elite or privileged or large organizations had all the “best tools” and access to the leading edge technology.  Think about a few examples:

Until the time of the Gutenberg press, only religious elite had access to the Bible and scripture…now many of us carry our Bible in our pockets on our Smart devices in nearly ever translation.

Until recently, only Meteorologists had access to weather forecasts…now with an app on your phone you can get almost as much data

Used to be that only Stock Brokers could assist you with purchasing stocks and bonds…not any more!

10-15 years ago, only the largest facilities had access to building automation systems…today it is rare NOT to have one.

Think about the internet…it does not matter if your organization has 2 people or 2 thousand, we all login to the same internet which means we have the same access.  This is one of the first times in society that “operational” equality has been so flat lined…which means, there are very few reasons to not be working, playing, developing, managing, leading, writing, creating, etc. using tools that are available to organizations smaller or larger than your own.  How many of you still use a 3″ Yellow Pages to search phone numbers? Have you bought a car lately? Did you only rely on the word of the dealer as to the value, service history or life cycle?  Probably not?

Let’s take it another step.  Just because we have a tool/system that “works” (or maybe better said is, “USED” to work when we first implemented it) does not mean it is the best or most efficient tool know. My manual screw drivers still work fine and they “can” get the job done…but my battery powered screwdriver is much more efficient for most applications. My 1986 “car phone” could probably still make calls (maybe) but compared to my iPhone 6S, there is no comparison.  I have faxing capability on my printer…but I cannot tell you the last time I used it. Just because faxing was the best way to send documents 10-15 years ago does not necessarily make it the most productive today. My old Excel spreadsheet used to be fine for managing our corporate books, but QuickBooks is such a better tool and application for financial accounting

Get my point?  I think so.

So as an organizational leader, with responsibility for your physical facilities, are you INTENTIONAL about utilizing the best tools to get the job done?  You virtually have access to the same tools, means and methods as the people managing your local mall or downtown office towers.  Given the myriad of tools, resources, blogs, articles, etc,  there are very few excuses to not be utilizing the most up to date systems and processes to manage your facilities.

Here is a partial list of the tools your organization should be utilizing to increase your Operational Efficiency…and they are all just a click away:

  1. Facility/Event Scheduling Software
  2. Facility Management and Work Order Management Software
  3. Life Cycle Projection Tools
  4. Some level of Building Automation…at least for your HVAC system…maybe WIFI Thermostats (call me for more details!!!)

Anything less is like living in the stone-age.

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